100% Money back Guarantee We are so confident in our products that when you purchase any of our products online or by telephone, we will guarantee your full satisfaction. If for any reason, you are not completely satisfied with your purchase you may return it within 30 days for a full refund or exchange. (less shipping and handling). Upon receiving your order, we urge you to INSPECT ALL ITEMS PURCHASED for any damage, which might have incurred during transit. If any of the items you ordered have been damaged, are incomplete, or missing, please call our customer service department. Any claims for damaged or missing items made after 30 days are subject to additional charges.